Farm Emergency Consult (Response in <8 Hours)

When your farm is down, every hour counts.

With Growcer’s Farm Emergency Consult, you’ll receive expert consulting support within 8 business hours, guaranteed. Calls can be scheduled between 9am to 5pm ET and best endeavors will be made to book an emergency call within the same business day.

This rapid-response service connects you with our vertical farming experts to resolve critical issues that threaten uptime and yield, including:

• HVAC failures
• Lighting issues
• Sudden or erratic air temperature changes
• Water flow problems (clogged pumps, low pressure)
• Control system malfunctions or offline modules/farm shutdowns

With rapid, expert guidance, we’ll help you diagnose and stabilize critical issues fast to get you back online quickly - protecting your crops, your revenue, and your peace of mind. 

Best for: Urgent farm issues where waiting means risking crop loss.

When you purchase any of the Farm Consults, you get dedicated time with an expert - however you want to use it. If you purchased the full hour, you can break it up into two 30 minute calls, or simply save any leftover 15-minute blocks for a follow up call later in the week.